Your order will be posted on the Post Office within 4 business days after payment confirmation.

• You will receive the tracking number by email to track your order.

• Deliveries are made at the place indicated on the order. Therefore, we ask for your attention when registering your address. We are not responsible for incorrectly filled addresses or incomplete addresses, because in these cases, the package is returned to us. If this occurs, a new fee will be charged for shipping your order.

• It is necessary that you have a relative or person known at the address indicated to receive the request.

• Customs duties levied in the destination country are the responsibility of the consumer.


Newborn Shop submissions are made via Post Office. We are not responsible for possible delays generated by the Post Office, however, our support team is available to answer any questions. We always ask for a lot of attention to the deadlines at the time of the purchase and if you need the product for a certain date, buy with enough time so that there are no delays, so you do not miss the opportunity to use your Newborn Shop products in that special test;)

Doubts? Send us an email, we’ll be happy to help! contact@


The value of freight is that established by the Post Office.
You can calculate the value on each product page or at the end of your order in the shopping cart.

Estimated delivery time:

4 – 6 business days

6 – 9 working days

Rest of the world:
10 – 20 business days